01
Slow replies, prospects walk away
Customers wait for hours. They switch to a competitor that answers in seconds.
Running on your business WhatsApp
The WhatsApp bot thatguidescustomers all the way through
Tako replies in seconds, remembers who it is talking to, and steers the conversation to the finish — answering from your own business data, without making things up.
Free forever for 1,000 messages/month · No need to change your number
T
Sehat Clinic
online
Hi, I've had knee pain for 2 weeks 😔
Two weeks must be quite uncomfortable, Kak. We have Therapy A that's made specifically for knees.
Shall I check the therapist schedule for this week?
Sure, is there anything tomorrow morning?
Appointment booked
Tomorrow, 10:00 — Therapy A
- 5
- Ready-made bot types
- 6
- Built-in capabilities
- < 3 sec
- Average reply
- 24/7
- Always on
Why ordinary bots fail
Customers don't leave because of price.
They leave because they're ignored.
These six things most often end a conversation without a result.
02
The bot feels dumb — it asks the same thing again
Returning customers are greeted like strangers. They already stated their need, then get asked again.
03
Made-up answers hurt the business
The chatbot promises things that are not in the catalog. Customers are disappointed, reputation suffers.
04
The chat jumps around and never leads
A customer asks about price, the bot forgets its original goal. The conversation ends without clarity.
05
Other chat bots only answer, they never act
Want a booking? Do it manually. Want an order? Outside the system.
06
Handing off to a human is a mess
The customer asks for a person, the bot keeps answering. The agent has no context and starts from zero.
Tako solves them — one by one.Not by adding features, but with the right flow.
Features
Everything a business bot needs — in a single flow
Not a pile of loose features. Every part works together so the conversation truly reaches its goal.
A playbook that leads
The bot follows the flow you set — from greeting, discovering needs, recommending, to closing. Not a conversation without direction.
- Customizable stages
- One question per turn
- Advance on signals, not message count
Remembers returning customers
The bot recognizes who is talking. Name, needs, and past chats are remembered — across sessions, across days.
- Automatic customer profiles
- Conversation summaries
- Never asks what it already knows
Interruptions do not break the flow
A customer asks about price mid-process? The bot answers first, then returns to where it was. The conversation still feels connected.
- Answer first, then continue
- Conversation position is not lost
- Handles multi-turn objections
Answers from your own data
The bot answers based on your business documents — PDFs, web pages, catalogs. Not guesses from the internet.
- Upload PDF, text, or URL
- Answers with sources
- Honest when it does not know
Acts, not just answers
The bot can check schedules, book, cancel, and take orders — right from the conversation.
- Check schedule availability
- Book & cancel appointments
- No double bookings
Smooth handoff to a human
When a customer asks for a person, the bot stops and hands a full summary to your team. The agent does not start from zero.
- Automatic triggers
- Summary + customer profile
- Bot resumes when done
Guardrails that protect
Risky replies are filtered before they are sent — overpromises, sensitive data, or answers beyond its authority.
- Automatic filtering
- Fix before sending
- Safe fallback
Every step is visible
See exactly what the bot thinks: decisions, searches, and the reason behind every reply. Debuggable, not a black box.
- Step trace per message
- Debug without a developer
- Monitor from the dashboard
Bot types
Five bot types, one platform
Pick the flow that fits your business. Change it anytime without starting over.
Appointments
APPOINTMENTFor clinics, salons, workshops, and schedule-based services.
GreetExplore complaintRecommendOffer scheduleConfirmFollow up
Sales
SALESFor businesses that guide prospects all the way to an order.
GreetExplore needsAssess fitRecommendOfferClose the order
Support
SUPPORTFor help teams handling complaints & issues.
GreetIdentify the issueGuide the fixConfirm resolvedClose
Q&A
FAQ_ONLYFor a help page that answers common questions.
GreetAnswer the questionClose
Open Chat
CHAT_ONLYFor communities or a bot that keeps a conversation company.
GreetChat
How it works
Live in minutes
No developer needed. No need to change your WhatsApp number.
- 01
Connect WhatsApp
Link your business number via QR — under two minutes. No need to change your number.
- 02
Upload knowledge
Add your catalog, FAQ, or business documents. The bot learns from your data, not the internet.
- 03
Choose flow & persona
Pick the bot type (appointments, sales, support) and set the tone of voice to match your brand.
- 04
The bot gets to work
The bot replies, leads, and acts. You monitor everything from the dashboard.
Average setup time: under 10 minutes
Connect the number, upload documents, choose a flow — the bot starts working right away. You can change it anytime from the dashboard.
Integrations
Connects with the tools you already use
Tako does not force you to switch systems. It connects — it does not replace.
Via WAHA — your customers’ main channel.
Chatwoot
READYHuman agent inbox for handoff.
MCP
READYConnect your calendar & CRM.
CartHub
READYAutomated subscriptions & payments.
Powered by
Qdrant
OpenRouter
Have your own system?
Tako supports MCP — an open protocol for connecting your calendar, CRM, or internal systems. No vendor lock-in.
Pricing
Honest pricing, no surprises
Start free. Upgrade whenever your business grows. Cancel anytime.
Free
To try out and for small projects.
Rp0forever
- 1,000 messages / month
- 1 bot (WhatsApp number)
- 1 bot type (playbook)
- Basic knowledge
- Full dashboard
Pro
For businesses serious about growing sales.
Rp149thousand / month
- 50,000 messages / month
- 5 bots (WhatsApp numbers)
- All bot types
- Unlimited knowledge
- Handoff to agents
- Automated booking & orders
- Priority support
Enterprise
For large operations & special needs.
Rp999thousand / month
- 500,000 messages / month
- 50 bots (WhatsApp numbers)
- All bot types
- Custom CRM integration (MCP)
- Separate data isolation
- Dedicated support
- SLA & onboarding
All plans include the full dashboard, bot step traces, and per-business data isolation.
User stories
Businesses already using Tako
“We used to lose prospective patients because we were slow to reply. Now the bot answers in seconds and offers a schedule right away.”
RW
Rina Wijaya
Owner, Klinik Sehat Bersama
“What I like most: the bot does not make things up. If it is not in the catalog, it is honest and connects you to our team.”
BS
Budi Santoso
Online Store Manager
“The conversation feels natural. A customer asks about price mid-process, the bot answers, then continues — not stiff at all.”
DL
Dewi Lestari
Founder, Salon Cantika
Still unsure?
Try the Free plan first — no credit card, no time limit. If you would rather talk it through first, our team is ready to help.
Talk to the teamDo I need to change my WhatsApp number?
No. The bot connects to the business number you already use. Just scan the QR once, and your number stays the same.
Can the bot make up answers?
No. The bot only answers based on the documents you upload. If the answer is not there, it will honestly say it does not have the information — and can offer to connect you to your team.
What if a customer asks to talk to a human?
The bot stops immediately and hands the conversation to your team, complete with a summary and the customer profile. The agent does not need to re-read the whole chat.
Can the bot make appointments or orders?
Yes. The bot can check schedule availability, book, cancel, and take orders — right from the conversation. There are safeguards against double bookings.
Is my business data safe?
Your data is separated per business (tenant isolation), and every conversation is recorded as an auditable trace. We do not train public AI models on your data.
Can I use my own choice of AI model?
Yes. Tako is not tied to one AI provider. You can use the available providers and switch them without changing the conversation flow.
What if I want to stop subscribing?
Anytime. There is no long-term contract. Your data can be exported before the account is closed.
Is there a trial period?
The Free plan can be used with no time limit, with a quota of 1,000 messages per month. Enough to try the whole flow before moving up to Pro.
Your customers deserve better service
Start free today. No credit card, no need to change your WhatsApp number — live in minutes.
Free plan: 1,000 messages/month · no time limit